Redcrier respects the rights of our customers, website visitors, and those who interact with us in any way and recognises the importance of protecting information we collect from them.
What are our purposes for keeping your personal data
We use your personal data in the following ways, to set up agreed contracts and carry out our obligations arising from agreed contracts. To fulfil requests, provide products/services, improve the Products and services we provide and to ensure our products and services are accessible. To allow you to participate in the interactive features of our services should you choose to do so. To notify you about changes to our services, terms, conditions and policies, and/or other administrative information to maintain our records.
What information will we collect
In most scenarios the only information we will collect from you directly will be name, email address and or telephone number. In the case of customers whom we will have a contract with it will be necessary to collect further information. All information collected will be on the agreement form which the customer will have access to.
How is data stored
All data is stored securely in accordance with GDPR.
How do we process your data
All data is managed on our Customer Relationship Management system (CRM). We keep the bare minimum of information needed in relation to the purpose. We will update any information we have collected on you for any of the above purposes as and when you tell us that information has changed.
Sharing information with others
We will only share your information with others where it is necessary in relation to the purpose we have collected it for. Parties we are likely to share your information with are listed on our website with links to their privacy policies.
Keeping and deleting information
We will only keep your information for as long as is necessary. All hard copy information is shredded externally by a shredding company. We have systems in place for deleting electronic data securely.
On our website there are three areas where information is collected as follows
Newsletter – an email address is required in order to receive newsletters. This area can be unsubscribed from at any time.
Consultation request – a name and email or phone number are required. This information is only used for the purpose of responding to the request and will not be kept beyond that without your consent.
Your rights regarding your data
- You have a right to see what data we hold on you;
- You have a right to refuse or withdraw consent to us using your information;
- We will always explain the consequences of withdrawing consent, to you.
If you have any questions about this policy or the information we may hold on you, please contact us as follows:
Redcrier Publications Ltd.
The Old Brewery Estate
Should we need to make any changes to this policy, we will post the changes on our website and inform each of our customers using the agreed mailing format.