Mandatory Training Framework Overview
Which Courses Do My Staff Team Need?
Staff training should be mapped to the requirements of your care setting. The needs of the residents and staff within your care identified through robust training analysis and ongoing risk assessment, linked to each staff members competency.
Skills for Care have released their Mandatory Training Framework as a guide for providers listing subjects that Skills for Care (and therefore CQC) would expect care staff to be competent in. ‘The Mandatory Training Framework’ is the natural progression once the Care Certificate has been completed and the expectation is to maintain or improve the levels of competency thereafter.
When is the Training Due?
The goal is to have competent staff working autonomously and effectively. This does not naturally happen by simply expecting staff to complete the same courses year after year. By analysing and evidencing staff competency regularly it becomes easier to create relevant learning programmes. Gone are the days of thrashing your staff with the same course content simply because it the ‘training is due’.
The focus has moved slightly towards evaluating and evidencing competency which will then illuminate the various training routes required. These competency checks should be done frequently to avoid accidents or incidents.
Below we have listed the Mandatory Course Framework proposed by Skills for Care and offered some guidance on the various training and assessment frequencies to consider alongside your own continuous risk assessments and training analysis, taking into account staff responsibilities and your care provision.
You will notice that it is suggested the majority of the courses are refreshed “at least every 3 years”. The Framework outlines the minimum frequency of training required. It is highly unlikely that a care provider will be able to avoid risks effectively and establish an outstanding rating based on doing the training every 3 years. Our guidance encourages for the assessment and competency checks to be far more frequent and carried out in a dynamic fashion, compared to simply refreshing training every 3 years.
The courses are listed as Skills For Care refer to them and you will find links to the courses and competency tests which can be obtained via Redcrier which may have slightly different course titles. As care is holistic, we have also offered suggestions where other ‘related courses’ may be appropriate.
By clicking on the subject titles below you will be able to find out about the learning outcomes and course content for each subject. If you have any questions relating to compliance and mandatory training call us for help 01823 332200.
Subject
Guidance
Related Content
Learning and development should be practical where possible. Refresher training and competency checks should take place at least annually. Training content needs to be reviewed so that it is relevant every time a new risk is introduced.
Care providers must provide adequate personnel to respond if someone is taken ill or injured at work. It’s the employer’s responsibility to establish how many staff need First Aid training and to what level based on risk assessment. Training should take place at least annually with more frequent competency checks to solidify understanding and highlight areas of potential improvement. The Resuscitation Council (UK) suggest that frequent low dose training may improve CPR skills compared with conventional training strategies’ noting that it is widely accepted that skills decay within 3 to 6 months after initial training. The Resuscitation Council (UK) guidelines can be found here: https://www.resus.org.uk/library/2015-resuscitation-guidelines
Training refreshers should take place at least every 3 years to be recognised as competent.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
Fire training should be refreshed at least annually and fire drills should be carried out at least annually. You will have to risk assess the different environments where your various staff teams and service users reside.
By law all workers involved in the handling, preparation and provision of food are required to receive appropriate training so that they understand how to handle food properly. Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
All staff should understand their own responsibilities and the responsibilities of others within the home. They should have awareness of risk assessment, handling hazardous substances, security measures and stress management.
It is recommended that knowledge and competence is reviewed and assessed annually, and training is completed once every 3 years.
NICE recommend that both care home staff and community-based care workers should refresh medication administration training and have competency tests annually. The workers role and responsibilities will dictate the level of learning and development required. Training and competency checks need to be relevant to the duties expectations and responsibilities of the role. A complete and documented competency should take place initially prior to the carer managing or administering any form of medication.
Service providers must ensure that each person working for the purpose of the regulated activities carried on by them receives training on learning disability and autism which is appropriate to the person’s role.
You will need to complete the relevant practical training for either tier one or tier two as relevant to you / your organisation.
Tier 1 practical training is for everybody working in the Care Sector.
Tier 2 practical face to face training should be completed by those whose job role involves supporting people with autism or learning disability on a regular basis.
Best practice would be to review these topics annually or as needed.
NICE recommend that both care home staff and community-based care workers should refresh medication administration training and have competency tests annually. The workers role and responsibilities will dictate the level of learning and development required. Training and competency checks need to be relevant to the duties expectations and responsibilities of the role. A complete and documented competency should take place initially prior to the carer managing or administering any form of medication.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
HSE research findings suggests that annual refresher training for this subject would be good practise. Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
You should constantly monitor the performance of your staff and assess competency at least annually. Create opportunity for learning and development when identified or at least every 3 years.
You should constantly monitor the performance of your staff and assess competency at least annually. Create opportunity for learning and development when identified or at least every 3 years.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every 3 years.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every year.
Monitor performance regularly, test competency at least once per year then provide learning and development opportunities as and when required at least every year.
Specific Conditions
This section is a catch all and has been known in the sector as Person Centred Care, ie; if someone in your care (including your staff) has a particular condition or requirement, then the relevant sections of your staff team need to be competent and understand said condition or requirement. As many of the other subjects the guidance is, monitor performance regularly, test competency at least once per year, providing learning and development opportunities as and when required at least every 3 years. But this will obviously need to be reviewed as a new risk in introduced.
We appreciate that you have a lot to consider trying to coordinate all of your training requirements based on dynamic risk assessments, which is why we are happy to help you.
You can always just talk to us for guidance and advice. Call us today for help to plan your training efficiently 01823 332200.
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