Proper regulation of services that support elderly and vulnerable people is essential. Nobody would want to see social care being delivered by organisations that were unregulated. Nor would it be acceptable to have a system where compliance with acceptable standards of care, safety and management wasn’t a core requirement.
There’s also a fine balance to be struck. On the one hand, there has to be a regulatory framework that everyone has confidence in and which ensures there’s a reasonably level playing field. On the other, the burden of compliance must take account of the economic realities faced by care providers.
Compliance and CQC inspections are organised according to Key Lines of Enquiry (KLOEs). These seek to verify that services are:
- Responsive to people’s needs.
‘Well-led’ means that the leadership, management and governance of the organisation assures the delivery of high-quality person-centred care, supports learning and innovation, and promotes an open and fair culture. It’s difficult to imagine being able to comply with any of the other KLOEs without this foundation being in place.
Compliance and Competence
For an organisation to be compliant, the staff have to be competent. Demonstrating compliance, therefore, calls for training, competency checks and evidence collection. With so many aspects of compliance to consider, staying on top of the issue can become a significant task.
Digital training helps to ease the burden. Staff can complete their training on any device with minimal disruption to work schedules. Automated audit trail and record keeping also reduces the administrative workload.
Redcrier training materials are continuously updated in line with changing regulations and requirements. Delivering at least some of your training and competence testing through eBox e-learning will make the task of maintaining compliance more manageable and will help your team consistently deliver excellent care. Contact us for more information on 01823 33 22 00.