fbpx

Coping With Aggression In The Workplace

Course aim

Promotes awareness of coping with aggression in the workplace while maintaining your safety.

Learning Outcomes

  • Understand how to implement security measures at work.
  • Know basic procedures for keeping safe.
  • Understand the importance of reporting and recording.
  • Know how to control situations through nonphysical intervention.

Course Content

  • Violence in the workplace.
  • Basic procedures for keeping safe.
  • Reporting all incidents.
  • Respecting personal boundaries
  • Effective communication.
  • Strategies for defusing and containing aggression.
  • Non-physical intervention.

Delivery Styles

eBox Face to Face Silver Box

DOWNLOAD COURSE SAMPLE (PDF)

Download Sample PDF

BOOK YOUR FREE CONSULTATION

Simply fill out your details below.

Please see our privacy policy for details of how we may record and use your contact details.