Coping With Aggression In The Workplace / Conflict Management
Promotes awareness of coping with aggression and managing conflict in the workplace with the emphasis on keeping yourself safe.
Violence in the workplace.
Basic procedures for keeping safe.
Reporting all incidents.
Respecting personal boundaries
Strategies for defusing and containing aggression.
Understand how to implement security measures at work.
Know basic procedures for keeping safe.
Understand the importance of reporting and recording.
Know how to control situations through nonphysical intervention.
This course can help you to reduce risks improve care help others ...