We felt we had to comment on this BBC news article today as it is so close to our heart. Breaking news or breaking point? The Care Certificate was introduced in April 2015 with the objective of raising standards of care, it is logical that there will be a lag in terms of care organisations reviewing their policies and procedures in order to meet the new criteria. We are still helping care organisations to understand how they can work within the new framework.
We also have the pleasure of dealing with fantastic care settings that have had standards in place for many years that surpass the new framework. The most accurate part of this article is the reference to the creation of a “toxic environment”.
Surely the tide has to turn soon to highlight all of the positive results from the industry, all the stories of the carers going the extra mile and offering outstanding care that are evident every day.